Meraki Health
privacy policy

At Meraki Health, we value your privacy and are committed to safeguarding your personal information. This privacy policy outlines how we collect, use, and protect your personal data when you visit our website or engage with our services. By using our website, you consent to the terms of this policy.

1. Information We Collect

We may collect personal data from you when you interact with our website or services, including:

  • Contact Information: Such as your name, email address, and phone number when you fill out forms or contact us.

  • Payment Information: When booking services or purchasing gift cards, we collect your payment details, but this information is not stored after the transaction is complete.

  • Usage Data: We collect information about how you use our website, including your IP address, browser type, and browsing behaviour, to help us improve the user experience.

2. How We Use Your Information

We use the data we collect for the following purposes:

  • To Provide Services: To process bookings, payments, and inquiries.

  • To Improve Our Website: We analyse website usage to make improvements and personalise your experience.

  • Marketing Communications: With your consent, we may send you emails about promotions, offers, or updates. You can opt out at any time.

  • Compliance: To comply with legal obligations and protect our business.

3. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) when processing personal data of individuals in the UK and European Economic Area (EEA). Under GDPR, you have the following rights:

  • Access: You can request a copy of your personal data.

  • Rectification: You can request that inaccurate or incomplete information is corrected.

  • Erasure: You can request that your data is deleted.

  • Restriction of Processing: You can request that we limit how your data is used.

  • Data Portability: You can request your data in a format that can be transferred to another service provider.

To exercise any of these rights, please contact us at info@merakihealth.co.uk.

4. Third-Party Links

Our website may contain links to third-party websites. These sites are not governed by our privacy policy. We encourage you to review the privacy policies of any external sites before providing any personal information.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations. Payment details are not stored after the transaction is completed.

6. Marketing Preferences

If you opt-in to receive marketing communications from us, you can manage your preferences or unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us directly. We respect your right to control your data and will ensure your preferences are honoured.

7. Security of Your Information

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is completely secure, so while we strive to protect your data, we cannot guarantee absolute security.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions about this privacy policy or the handling of your data, please contact us at:

Email: info@merakihealth.co.uk

Address: Meraki Health, 481 Great Western Road, Aberdeen, AB10 6NN